Workplace Investigation of Employment Law Claims

An organization or company must promote and maintain a harmonious relationship among its members or employees to ensure effective and efficient working environment. Inevitably, disputes, disagreements, or accidents often arise which require immediate action. Investigating the root cause of the problem is one way of addressing this dilemma.

Investigations of Workplace Employment Law Complaints

An investigation on discrimination in workplace or such as a workplace accident investigation is undertaken to objectively and reliably determine the facts and circumstances of any reported or suspected wrongdoing or infraction affecting the interests of the organization or the company.

Aspects of Employment Claim Investigation

An investigation is aimed at identifying the following points:

1. allegations involved
2. parties concerned in the dispute or wrong doing
3. issues or requirements that should be addressed or followed
4. threats that the organization or company faces
5. time available to pursue or deal with the case
6. impact of the issue on Union or investor relations

Benefits of Investigating Employment Complaints

When a complaint for conflict or inappropriate behavior, potential or imminent, is presented to the management, the accusation would be investigated by an internal or external party to resolve the issue.

An investigation provides a sound evidentiary basis for action. Through this, facts are effectively gathered which could be the basis of arriving at a reliable resolution. Hence, by hiring an investigator the credibility of the report is maintained.

Conducting an investigation minimizes filing of labor relations cases. Moreover, the data collected could be used to improve management and identify issues systematically.

Undertaking a formal investigation is also cost effective. Engaging the services of an investigator may mean additional expenses on the company but in the long run it will prove to be beneficial. It also promotes professionalism among the parties involved. The confidentiality of the outcome of the investigation is preserved.

Consequences of Complaint Investigations

A workplace investigation can be traumatic for all parties involved. It may threaten the organization and create tension among employees. An investigation may result to any of the following:

• disciplinary sanction, termination or reassignment of the party concerned
• filing of a lawsuit or remedial action
• revision of company policies
• new training or re-training of employees
• re-evaluation of the complaint process

While investigation could lead to court action, it could also prevent a simple dispute from becoming a full blown case. If a dispute is handled and managed properly, the issue could be resolved right away.

Intelligent information is vital in every aspect of the company. The techniques and services of a workplace investigator help employers to reduce liability, promote productivity and increase profits.

• This article is provided for informational purposes only. If you need help with an Employment Law question, please click here to consult with Rodney Mesriani or an Employment lawyer in your area.